Phones are meant to connect us. We connect to one another, and to the internet at large. When connectivity is bad and we cannot connect, a phone is useless.
If your OnePlus 5 is not connecting to the internet, it can be very frustrating. Whether using Facebook or Snapchat for fun, or business apps or messaging apps for work – you undoubtedly want to fix the issue quickly! Who has time to wait minutes for a page to load?
Here are steps on how to identify and fix bad connections on OnePlus 5.
Common Reasons OnePlus 5 Has a Bad Connection
- Bad signal strength – poor signal
- Your Wifi network isn’t strong enough
- The app or website you’re trying to access is slow – too many users or just poorly built
- Too many users on the local network
- You have too many apps running in the background
- Memory is low on the OnePlus
- Your internet cache is full or corrupted
- The Firmware on your device isn’t up to date
- The Browser on your device isn’t up to date
- You’ve exceeded your data plan and are being manually slowed down by your ISP
These are the most common issues for having a slow internet connection on OnePlus 5. Check all of them and try to rectify. If you still can’t make any progress, follow the steps below.
Clear Cache On OnePlus 5
This is the most likely issue. Wipe Cache Partition can sometimes fix it. Don’t worry, it doesn’t delete important data. Your photos, videos, messages, calendar events, etc are all safe.
Make Sure WiFi is Turned Off On OnePlus 5
If you wifi signal is weak, check to see if you have accidentally turned it off. You can find that in settings.
- Turn on the phone
- Choose Menu
- Choose Settings
- Choose Connections
- Choose Wifi
- Toggle the ON/OFF slider
Get Technical Support
If all else fails, find an expert. Go to the store where you purchased the OnePlus 5 and they may be able to fix it or replace it.